FAQ
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to a747751323@outlook.com
We know that plans can change, so we'll do our best to help you modify or cancel your order. If you need to change something, please contact our customer support team as soon as possible. We'll let you know if it's possible to make any modifications or cancellations based on the status of your order.
It's very easy. Simply scroll down to the FBQ module, and you'll see a selection of related products with a checkbox next to each item. Select the items you want to add to your cart, and they will be automatically added to your order.
We don't offer discounts on individual items, but we do offer bundle deals and promotions from time to time. You can subscribe to our newsletter to stay updated on our latest offers.
Yes, for bulk purchases, we can offer a discount based on the total value of your order. Please contact us via email or the contact form on our website with the items you are interested in, and we'll provide you with a custom quote.
Yes, we do! We offer gift wrapping for a small fee per item. You can select the gift wrapping option during checkout, and we'll take care of the rest.
Our gift wrapping features a premium gift box, tissue paper, and a personalized message card. We take pride in ensuring that our gift wrapping is both beautiful and functional.
You're welcome. We're glad to help!
Yes, our return policy allows for returns of individual items from bundles. You have 14 days from the date of receipt to return your order if you are not satisfied with the product.
We accept most major credit and debit card payments, as well as PayPal and Apple Pay. All payment methods are processed securely through our payment gateway, so you can rest assured that your financial information is safe.
We offer a range of shipping options and delivery times, depending on your location and the chosen shipping method. If you require expedited shipping, you can select Express Delivery or contact us directly to arrange a specific delivery time. Please note that these options may incur additional fees.
If you need to make any changes to your order, including the shipping address, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that changes may delay the delivery of your order.
We process and ship orders within 1-2 business days, depending on the product and shipping destination. Domestic delivery typically takes 3-5 business days, while international delivery can take up to 14 business days depending on the destination. And expedited shipping options are also available at checkout for faster delivery.
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